At Swazly, we are committed to ensuring your complete satisfaction with every purchase. If, for any reason, you are not entirely happy with your order, we offer a hassle-free refund policy. You can request a refund within 30 days of receiving your item, provided the product is unused, in its original packaging, and in the same condition as delivered.

To initiate a refund, simply contact our customer support team with your order details and reason for the return. Once your return request is approved, we will provide you with instructions for returning the product. Please note that the cost of return shipping is the responsibility of the customer unless the item is defective or the wrong product was sent.

Once we receive and inspect the returned item, your refund will be processed within 5-7 business days. The refund will be issued to your original payment method. At Swazly, we strive to make your shopping experience risk-free and enjoyable. If you have any questions or concerns, our support team is always here to assist you.